Privacy Policy

At Active Keys (www.activekeys.in), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, purchase digital products, or contact our support team.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal, order-related, and technical information when you:

  • Place an order
  • Create an account
  • Contact our support team
  • Subscribe to updates, offers, or newsletters
  • Use our website or services

The information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • IP address and device information for security and analytics
  • Order details
  • Payment status
  • Communication and support history

How We Use Your Information

We use your information to:

  • Process and deliver your digital license key orders
  • Send order confirmations, invoices, and activation details
  • Provide customer support and activation assistance
  • Improve website performance and user experience
  • Detect, prevent, and reduce fraudulent activities
  • Maintain transaction records for support and compliance
  • Send promotional offers or updates only if you have opted in

We use your data only for genuine business, service, legal, and customer support purposes.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Your information is stored securely and is accessible only to authorized personnel who require it for order processing, support, compliance, or technical operations.

We do not store sensitive payment details such as credit/debit card numbers, CVV, or net banking passwords. All payments are processed securely through trusted third-party payment gateways.

Payment Information

Payments on Active Keys may be processed through secure third-party payment providers such as:

  • Razorpay
  • UPI payment partners
  • Debit/Credit Card processors
  • Net Banking providers
  • Other approved payment gateways

We only receive payment confirmation and transaction status required to process your order. We do not directly store your complete payment credentials.

Third-Party Services

We may share limited information with trusted third-party service providers only when necessary for operational, technical, legal, or compliance purposes.

These may include:

  • Payment gateways
  • Email service providers
  • SMS or WhatsApp communication tools
  • Analytics services such as Google Analytics
  • Fraud prevention or security tools
  • Government or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information for advertising or profit purposes.

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and improve website functionality.

Cookies may help us understand:

  • Website performance
  • User behavior on pages
  • Returning visitor preferences
  • Security and fraud-prevention signals

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

Communication Preferences

You may receive communication from us regarding:

  • Order confirmations
  • License key delivery updates
  • Activation instructions
  • Customer support replies
  • Invoices and payment confirmation
  • Promotional offers or newsletters, only if subscribed

You may unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or by contacting us directly.

Important order-related and support-related emails may still be sent when necessary to complete your purchase or resolve your query.

Children’s Privacy

Our website and services are intended for users who are 18 years or older.

We do not knowingly collect personal information from minors. If we become aware that personal data of a person under 18 has been collected without proper consent, we will take appropriate steps to delete such information.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or update of your personal information
  • Request deletion of your personal data, subject to legal or transaction record requirements
  • Withdraw consent for promotional communication
  • Contact us regarding any privacy-related concern

To exercise these rights, please contact us at:

Email: help@activekeys.in

Data Retention

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, including order processing, support, accounting, legal compliance, fraud prevention, and dispute resolution.

Order and invoice-related records may be retained as required under applicable tax, accounting, and business laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy or your personal data, you can contact us at:

Website: www.activekeys.in
Email: help@activekeys.in
Customer Care: +91 72060 96499